Western Health supports a culture of safety that encourages open and honest communication with clients/patients/residents and their families. The organization respects the rights of individuals to be informed about occurrences that have affected or may potentially affect their health, in a supportive, private environment and in a timely manner. Western Health will discuss occurrences with clients/patients/residents and/or their families in accordance with the Disclosure of Occurrences policy (6-02-16).
If you have any questions, please call the Regional Director Quality and Risk Management for Western Health at (709) 634-4437.
To learn more about patient safety, see these brochures (pdf):
Medication Safety: Taking and Active Role in Your Health Care
Taking Steps to Avoid Falls: Fall Prevention